ion77 Platform Privacy Notice

This page describes what we collect when you use ion77 and how we keep that data protected. We at ion77 take your privacy seriously — we collect only what we need to verify your account, process your transactions, and comply with local law. Our commitment is to be transparent about what happens to your information and to give you control over it.

We operate our platform across supported jurisdictions in Southeast Asia, including Jakarta, Surabaya, and Bandung. When you open an account with us, you agree to this privacy notice. If you have questions about how we handle your data, our support team can help — contact details are at the end of this page.

What We Collect on ion77

We collect personal information in three main categories. First, identity data: your full name, date of birth, email address, and phone number. Second, verification documents: a government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). Third, transaction data: your payment method details, deposit and withdrawal history, and account activity logs.

We also collect device and usage data — your IP address, browser type, operating system, and the pages you visit on ion77. This helps us detect fraud, improve our platform, and ensure security. We do not sell this data to third parties.

How We Use Your Data on ion77

Our primary use is account verification and fraud prevention. When you join ion77, we check your documents against government records and cross-reference your details with known fraud databases. We also monitor your account for unusual activity — for example, multiple login attempts from different countries or rapid withdrawal requests.

We use your email and phone number to send you account notifications, payment confirmations, and security alerts. We keep transaction records to settle your bets, process your withdrawals via DANA, e-wallet, mobile banking, or local payment, and comply with tax and anti-money-laundering regulations. We also use anonymised usage data to improve our live-dealer studios, sportsbook markets, and slot game performance.

Third Parties and Data Processors

We share your data only with trusted partners who help us run ion77. These include payment processors (who handle online payment, e-wallet, mobile banking, and local payment transactions), identity verification vendors (who check your documents), and our hosting provider (whose servers may sit outside your jurisdiction). All processors sign data-protection agreements and are bound by the same confidentiality rules we follow.

We may also disclose your data if required by law — for example, if a court orders us to provide account records or if a regulator investigates suspected money laundering. We will notify you of such requests unless legally prohibited from doing so.

Your Rights on ion77

• Access: You can request a copy of all personal data we hold about you.
• Correction: If your information is inaccurate, we will update it upon request.
• Deletion: You can ask us to delete your data, subject to legal retention requirements.
• Portability: We can export your data in a machine-readable format.
• Objection: You can opt out of marketing emails at any time.

To exercise any of these rights, contact our support team using the details below. We will respond within 14 days.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and track how you use ion77. Essential cookies are necessary for the platform to function. Analytics cookies help us understand which features are popular — for example, whether users prefer live blackjack or Dragon Tiger. You can disable non-essential cookies in your browser settings, but this may affect your experience on ion77.

Data Retention and Security

We keep your personal data for as long as your account is active, plus seven years after closure (to comply with financial regulations). We encrypt all data in transit and at rest using industry-standard protocols. Our servers are protected by firewalls, intrusion detection, and regular security audits. However, no system is completely secure — if we discover a breach, we will notify you and relevant authorities without undue delay.

Our services are available only where local law permits. We do not knowingly collect data from users under the age of legal gambling in their jurisdiction. If we become aware that we have collected such data, we will delete it immediately.

This privacy notice applies to all users of ion77, whether you access our platform via web or mobile app. We may update this notice from time to time — we will post changes here and notify you by email if the changes are material. Your continued use of ion77 after such changes means you accept the updated notice.

If you have a complaint about how we handle your data, you can contact your local data protection authority. We are committed to working with regulators to resolve any concerns.